All correspondence(s) in respect of Tours / Travel Services and bookings should be addressed to Red Earth Holidays

Booking: On confirmation of booking your contract is with Red Earth Holidays. A contract exists between us when we confirm your tour/travel services and have received the deposit amount from your end.

Payment: For the services contracted, a minimum deposit of 25% of the total cost is to be paid by you to Red Earth Holidays. The deposit is required to hold the booking on confirmed basis.

Balance Payment: Balance payment is to be made 15 days prior to the date of start of services. Any booking made within 15 working days of the date of services would be considered to be a late booking and for same the full and final payment is required to be made at the time of booking itself.

Note: Apart from above, in case of bookings for special train journeys, hotel or resort bookings during the peak season (X-Mas, New Year, Pushkar Fair, Diwali etc) full payment is required to be made at the time of booking itself.

Cancellation done more than 30 days prior to the arrival date. There is no charges.

Cancellation done 15 -30 days prior to the arrival date, charges are 50% of the package cost

Cancellation done 15 -7 days prior to the arrival date, charges are 75% of the package cost

Cancellation done 7 days or less prior to the arrival date, charges are 100% of the package cost